Clint, Steve are always a pleasure to deal with! They're always flexible with taking my car in, and don't charge you a dime unless they feel that they know exactly what is wrong with the car. Their pricing is fair, and there are no surprises with the bill. There was one day where I had to bring in my car for a surprise check engine light, and Clint was kind enough to drive me back home himself while waiting for the car (and all the shuttles were out with pre-set appointments). Joe (shuttle driver) is also great to ride along - cheery and friendly. I've always had pleasant exchanges with all of their staff at Beech Motorworks. I also like their post-service car wash. Great attention to detail as a shop!